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Patient Flow Academy
Conference 2024

Date: Wednesday 13th November

Time: 08:00 – 17:00

Venue: The Gibson Hotel, Dublin 1

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Our Agenda

2024 Agenda

08:15 - 9:00

Registration, Networking and Coffee

 

09:00 - 9:15

CEO Address

Mr. Bernard Gloster,

HSE Chief Executive Officer (CEO)​​

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SESSION 1:

Framing the Challenge​

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09:15 - 09:20

Session Introduction​

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09:20 - 9:35

A Wicked and Deadly Problem

Dr Rosa McNamara, Clinical Lead, Emergency Medicine Programme

 

09:35 - 09:50

Patient/Family Perspective on Patient Flow

Catherine Murphy​

 

09:50 - 10:05

Integrated Care Framework (ICF): Enhanced quality of care for nursing home residents in the ED

Petrina Donnelly, Chief Director of Nursing and Midwifery, HSE Dublin and North East​

 

10:05 - 10:20

Leadership and Lessons Learnt: My UEC Journey​

Niamh Lacey, Hospital Manager, St. Luke’s General Hospital Carlow-Kilkenny​

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10:20 - 10:50

Keynote Address​

Prof. Julian Redhead, National Clinical Director for Integrated Urgent and Emergency Care, NHS​

 

10:50 - 11:20

Coffee Break ​​

 

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SESSION 2: 

Urgent and Emergency Care – Delivering High Impact Changes​​​

 

11:20 - 12:20

Patient Flow Panel and Audience Participation

 

​12:20 - 13:20

Lunch

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​​​​​SESSION 3:

On the Frontline: Addressing the Patient Flow Challenge

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Session Introduction

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13:25 - 13:40

Complex Case Management Team HSE South West

Yvonne Cashman, Operational Lead CCMT HSE Cork Kerry Community Healthcare

 

13:40 - 13:55

Improving patient experience in ED and flow within MRHT

Shirley Keyes, Operations Manager, Midlands Regional Hospital Tullamore (MRHT)

​​​13:55 - 15:10

Patient Flow Excellence Awards Presentations

Grace Rothwell, National Director, HSE Access and Integration & Dr Eve Stanley, HSE Spark National NCHD Innovation Fellow

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​​Integrated Community Based Pathways supporting Acute Hospital Admission

Alternatives in North Dublin

Dr. Liz Callaly, Clinical Co-Lead for Integrated Care for Older People in HSE Dublin North Central

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New Care Pathway to Enable Ambulances Transfer Patients to a Model 2 Hospital Medical Assessment Unit

Dr. Anne Marie O’ Flynn, Consultant Cardiologist and General Physician, Mallow General Hospital

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Age-Friendly Healthcare in the Mid-West: The Geriatric Emergency Medicine Unit

Íde O’ Shaughnessy, Clinical Specialist Occupational Therapist, Geriatric Emergency Medicine Unit, University Hospital Limerick

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Emergency Department Falls & Syncope Service (ED-FASS)

Dr. Robert Briggs, Consultant Geriatrician, Department of Geriatric Medicine, St James’s Hospital

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Improving Patient Experience Times in the ED

Brid Crennan, Assistant Director of Nursing Patient Flow, St. Luke’s General Hospital Carlow-Kilkenny

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Model Wards in West North West Region

Helene Horsnell, Unscheduled Care General Manager
HSE West Northwest Region

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15:10 - 15:25

Chief Clinical Officer Address:
A Call to Action

Dr. Colm Henry, HSE Chief Clinical Officer, CCO

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15:25 - 16:15

Building the Patient Flow Community of Practice: Summary, Next Steps and Close

Grace Rothwell, National Director, HSE Access and Integration

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Speakers
Awards
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Patient Flow Academy
Excellence Awards

Patient Flow Academy Excellence Awards: 1st Prize

Patient Flow Academy Excellence Awards: 2nd Prize

Patient Flow Academy Excellence Awards 2024: Photos

Click here to see photos of the night. 

Watch back the HSE Patient Flow Academy Conference 2024 in 4 minutes

HSE Patient Flow Academy Conference 2024

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